Brand Ambassador

Octopus Energy

  • Full Time

To apply for this job please visit jobs.lever.co.

Help us make a big green dent in the universe
We’re on a mission to drive the global renewable energy revolution, and we need loads more people to help us make our vision a reality.
Octopus Energy has an exciting opportunity for a door-to-door Brand Ambassador to join our new direct field teams.
You’ll be taking part in a brand new concept within face to face sales. We’re changing the landscape of traditional field marketing and re-inventing face to face sales.
Here at Octopus, we’re working hard to reinvent face to face marketing by combining better customer data, our innovative tech platform (Kraken Technologies) with local targeted marketing in order to create more detailed and engaging conversations.
You’ll be at the frontline of our brand and as such, you’re responsible for showing the best of Octopus Energy as a Brand Ambassador!

About the role

    • This is a door-to-door sales position
    • Your role will be to ensure every conversation you have delivers excellent customer service
    • You will value meaningful honest conversations, which allow customers to make informed choices and you will pride yourself on ensuring that every interaction is of the highest quality

What you’ll get

    • Our company culture – we won best company to work for in 2019 and our CEO, Greg has recorded a podcast about our culture and how we empower our people
    • Flexible working environment – genuine work life balance here, we are in the top 5 companies in the UK, we treat you as a human, and do our best to make work and life merge smoothly together
    • Holiday – 23 days plus bank holidays
    • Remuneration – we’re changing the face of field marketing therefore, we believe all of our brand ambassadors at Octopus will receive a competitive basic salary as well as uncapped commission
    • Equity Options Scheme – you own your own part of the business, share options in the whole Octopus Energy Group so we all work together towards success
    • Office culture – have a certain tech requirement? We’ll do our best to get it. Our offices are also stocked with fruit, breakfast, great coffee and soft drinks. Weekly on a Friday we all get together (this happens virtually too) for company updates and drinks – we call it Family Dinner
    • Social Events – we sponsor YeoValley’s summer festival, valleyfest, every year for our big offsite Summer party (we take our kids too) and we also aim to have 3 parties a year
    • Parents – get access to tax free childcare and maternity and paternity pay.  We’re always looking for new ways to support parents, during lockdown we created OctoKids TV to help keep your kids occupied and entertained
    • Your development is important – we support and help with development including internal and external courses, learning, study support etc, all bespoke to you
    • SmartPension Scheme – employer 5% employee 3% and you can contribute more
    • Cycle to Work Scheme – to help lower your carbon footprint whilst good for your health

About you

    • Previous experience in face to face sales will be essential (although it doesn’t have to be in energy)
    • An understanding of face to face sales or face to face customer service
    • Clearly demonstrate a proven track record of success within a customer facing role
    • The ability to work collaboratively with your colleagues in order to influence and inspire
    • Clear communicator with a focus on listening and acute attention to detail
    • Honest, focused, and committed to delivering the highest levels of customer service
    • Demonstrate a positive proactive approach towards organisational changeExperience of working autonomously
    • Adaptable personal style able to receive constructive feedback on standards of performance and behaviour
If this opportunity sounds like you and you have a genuine passion for what we’re doing at Octopus Energy then we’d love to hear from you.
More about us
We believe energy should be better – for you and the environment. 
We’re a leading energy technology company providing a better experience for our customers through transparency, honesty and simplicity. Better for the planet, through real long-term investment in renewable generation and a low CO2 future. Better value, by throwing away the old business models of the “Big 6” and instead building a business that’s fit for the 21st century. We make energy green and flexible for consumers, with fair and transparent pricing. Through our home developed platform, Kraken Technology, cloud-based billing, and sophisticated use of data science, modelling and AI, we’re redefining what is possible in energy.
Our breakthrough Agile tariff has been widely reported as leading the way in energy innovation, and we’re passionate about fairness – we were first to uncover the widespread strategy of energy company tease and squeeze pricing and following on from this campaign, our CEO and Founder Greg Jackson presented evidence in favour of capping energy tariff prices before the bill committee in Parliament.
We already supply 100% renewable energy to 2 million+ homes and over 20,000 businesses (including Arsenal FC and the Cardiff Blues to help them power their stadiums with 100% renewable energy) throughout Great Britain and we’re also the supplier behind M&S Energy. We’re award winning for our disruptive technology and are delighted to be the only energy supplier to pass the rigorous Which? customer service tests and be their only recommended energy supplier for 4 years in a row.
We also proudly enjoy a 5-star TrustPilot ranking from our customers.  We were named the Company that’s done the most in the past year to advance UK renewables at the REA Awards 2019, and most recently, our proudest award, that of Best Company to Work For.  Our group includes Octopus Energy, Octopus for Business, Kraken Technology, Octopus Electric Vehicles and Octopus Energy Services as well as our new net zero Centre – Octopus Centre for Net Zero. 
We recently secured over £500 million of investment from Origin, Australia’s largest Energy Company andTokyo Gas, to help us continue on our mission.
At Octopus, we’re looking for genuinely decent people who are honest and empathetic. Our commitment is to provide equal opportunities, a diverse and inclusive work environment, and fairness for everyone. You are welcome to apply no matter your race, gender identity, sexuality, age, family or civil status, disability, religion, or ethnicity.
Job Overview