Clean Energy Specialist

Good Energy

To apply for this job please visit goodenergy.secure.force.com.

20 years ago Juliet Davenport wanted to do something that would have real and lasting value to our planet.

She believed everyone had the right to clean, green energy to power their homes and businesses. That all of our futures depended on it. So, she did something revolutionary.

She built a company whose sole purpose was to power the choice of a cleaner, greener future for everyone.

She believed that businesses could lead the way. And that if people were offered an alternative to the fossil fuels that were killing our planet, they would take it.

And they did. Over 259,000 homes and businesses have chosen our green power. Supplied by 1,400 different locations – from a single home solar panels to wind farms.

But that’s not enough.

In 2020 we’re transforming the service we offer our customers so we can help more people choose a cleaner, greener future together. Because everyone has the right to power their homes and businesses without risking the earth. All of our futures depend on it.

To do this, we need your help. Will you join our fight?

Our customers are at the heart of our business. Whether it’s through providing exceptional support, fixing complex customer queries or educating them on clean energy and renewables, you’ll take full ownership of your customers journey.

You could be talking to our customers via a number of channels (phone, email social media), ensuring they always receive the same exceptional level of service in line with our purpose and values.

You’ll be passionate about your own development as well as supporting your team through collaboration, feedback and on the spot coaching conversations.

Our squads of Clean Energy Specialists are the experts our domestic customers rely on. You’ll use the latest technology to make Good Energy straightforward to deal with and make it easier for more people to choose clean energy.

We’re passionate about developing our people so we’ll invest in you and help you become an expert in the latest green technology. It starts with an intensive 2-week induction. But we never stop – regular drop in sessions to hear about new developments, formal and informal training for everyone, and an active social media network mean you can share knowledge, as well as learning in more traditional settings.

When you’re ready for your next challenge at Good Energy we’ll make sure you’re stretched and developed. So, if you’re dedicated to excellent service, have a keen interest in green energy and renewables, thrive within an agile environment, we want to hear from you.

Our Purpose: ‘Powering the choice of cleaner greener future, together’

Our Values:

Straightforward
We are straightforward in how we communicate with each other and get things done

Determined
We are determined and resilient, overcoming challenges to realise our purpose together.

Inclusive
We value people’s differences and recognise the strength they give us when we work together

Fair
In fulfilling our purpose, we aim to balance fairly the needs of our people with those of our customers, our shareholders and our futureholders.

We also have some amazing benefits that we offer our people, including:

• Travel allowance at all levels
• Green Travel Allowance
• Bonus at all levels
• Pension matched up to 7.5%
• 5 weeks annual leave with option to buy more
• Flexible working practices across many roles

Along with many more benefits

Good Energy is based in Chippenham, Wiltshire. We’re just a two-minute walk away from the train station, with fast connections to Bristol, Swindon and the surrounding area.
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