Kraken is the technology behind Octopus Energy.
We invented, designed and built Kraken Technologies to ensure that we had the most innovative, data-centric and customer-focused technology to support our top-class customer service. Kraken Technologies now delivers transformational Energy-Tech to businesses around the world to make the global transition to green energy quicker and more affordable.
We’re now licensing Kraken Technologies to businesses globally. You can read about our partnership with E.On HERE as an example to see how Kraken is evolving our business. You can learn more about how the migration works in practice HERE.
Our aim is to have 100 million customers on the Kraken Platform by the year 2030.
Our group includes Octopus Energy, Octopus for Business, Octopus Electric Vehicles and Octopus Energy Services as well as our new net zero Centre – Octopus Centre for Net Zero.
We recently secured over £500 million of investment from Origin, Australia’s largest Energy Company andTokyo Gas, to help us continue our mission. This will help power our growth into new markets, invest in Kraken Technologies, build more tech to make energy greener and increase our investment in service and growth in our existing markets, the UK and Globally.
Here at Octopus we send tens of millions of emails every year. Our customers rely on them for info and helpful links to actions, and we rely on them to share all of the great things that we’re doing.
We love emails, but we know we could be doing them better. Because of that, we’re looking for someone to take our emails to the next level and create a foundation that we can use to continue doing them well in the future. Someone who’s experienced all of the quirks and pitfalls that comes with accommodating for so many different email platforms. Someone that knows how to make them semantic, accessible, and beautiful to look at and use.
Ultimately, we’d like someone to review and audit the state of our comms, and then improve our way of building and testing them, whilst documenting the process and reasoning as they go.
We’d love to talk to anyone with experience in:
- Building comms and campaigns for large send lists and high-traffic websites
- Thorough, cross-platform testing using tools such as Litmus
- Accommodating for older email platforms, using graceful degradation.
- Taking advantage of innovations in email, like Google action buttons to make the customer experience as seamless as possible
- Implementing email frameworks such as foundation
There’s no code test for this position. Instead, we’d love to see some examples of the emails you’ve built, along with anything you can share about the processes and tools you used to make them so good.
If this sounds like you and you have a genuine passion for what we are doing then we’d love to hear from you.
At Octopus, we’re looking for genuinely decent people who are honest and empathetic. Our commitment is to provide equal opportunities, a diverse and inclusive work environment, and fairness for everyone. You are welcome to apply no matter your race, gender identity, sexuality, age, family or civil status, disability, religion, or ethnicity.