Fuel Poverty Programme Lead (Maternity Cover)

Energy Systems Catapult

  • Contract

To apply for this job please visit es.catapult.org.uk.

Salary: Up to 55k + Benefit’s

Status: Fixed term : 6- 12 Months 

Location: Birmingham City Centre /Flexible Location 

About Us

Energy Systems Catapult (ESC) is part of a network of elite technology and innovation centres set up by Innovate UK. The ESC works with companies that are focused on exploiting the opportunities created by the need to transform global energy systems; not only playing a part in accelerating technology-based solutions, but also engaging with Government to address the market mechanisms and business models that will be required to enable such solutions.

ESC will create a critical mass for business and research innovation, focusing on electricity, heat and combustible gases. This centre will be an important part of the UK’s innovation system, making a major long-term contribution to UK economic growth.


The ESC is dedicated to designing an energy system for all consumers but most innovation efforts focus on the able to pay, tech savvy market. The ESC recognise that vulnerable households may be left behind in the energy transition and some households may become vulnerable as a result of the changes we expect to see. The ESC therefore has committed to a programme of work that helps innovators design for vulnerable households and pre-empt the risks that may arise. The ESC needs an expert on fuel poverty that can steer activities towards ensuring that those vulnerable customers don’t get left behind. This role holder will be recognised across the catapult as an expert advisor with regards to issues that might arise across a range of projects, platforms and assets.

The role holder will interact with a diverse range of stakeholders from ESC’s various domain experts to our CEO and with clients from government to blue chip businesses and start up entrepreneurs.

Role Purpose and Deliverables

The role holder takes responsibility for:

Strategy, vision and reputation

  • Develop a compelling vision and strategy for Fair Future to pre-empt and mitigate risks from transforming the energy system and harness the opportunities to reduce vulnerability
  • Form ESC’s position on Fuel Poverty, lead responses to consultations and present (or provide content for others to present) at key conferences/meetings
  • Build credibility and a strong reputation as the ESC’s expert on fuel poverty and consumer vulnerability, both internally and externally.
  • Manage engagement with UK decision makers (e.g. Government, Ofgem, Citizens Advice) to secure buy in to Fair Future (i.e. the potential for innovation to reduce vulnerability).
  • Represent ESC at industry, governmental and academic forums, including advising and working with external stakeholders up to CEO and Director levels


  • Develop a commercial Fair Future line of business
  • Identify revenue generating opportunities, define bid strategy, draft proposals and win Fair Future projects (e.g. through tender processes, open calls and new clients)


  • Define, lead and conduct research, design, or trials to deliver Fair Future projects
  • Manage the delivery of high profile commercial and strategic projects working with the rest of the CI team, other parts of ESC, or 3rd party contractors.
  • Support the rest of the CI team to provide extra bandwidth as required
  • Develop specialist expertise that will be relevant to fuel poverty in the future smart energy system, such as digital exclusion and inclusive design
  • Line manage and mentor members of team as required to increase the CI teams’ capability and capacity to innovate with vulnerable consumers
  • Report complex research findings in a manner that is creative and engaging, verbally and in written form

What credentials are we ideally looking for?

  1. Educated to degree level, ideally including statistics or research modules and with a PhD
  2. A recognised expert on fuel poverty (i.e. known by leaders in industry, BEIS and Ofgem)
  3. Confident presenting to large audiences including government officials and industry leaders (e.g. at NEA national event)
  4. Proven leadership, team working and project management skills
  5. A strong relationship builder, well versed in engaging with external stakeholders to learn, persuade and identify mutually beneficial opportunities
  6. Working knowledge of the policy and regulatory environment associated with consumer vulnerability and the energy system
  7. Track record of identifying and securing revenue with public and private sector clients for innovation projects
  8. A practical understanding of both qualitative and quantitative research methodologies, developed through experience in the market research industry, social research or a similar role
  9. A practical understanding of user experience and service design
  10. A self- starter with extensive experience in delivering consumer or social research
  11. Ability to manipulate, analyse and interpret complex information
  12. Capable of designing and deploying materials to communicate and embed insight within multi-disciplinary project teams
  13. A creative approach to consumer research, developing innovative solutions to challenges throughout the project life-cycle from design to implementation and reporting
  14. Strong numerical, written and verbal communication skills
  15. Excellent attention to detail
  16. Able to multi-task and manage time effectively
  17. Team player with a can-do attitude and collaborative, engaging style

During lockdown, we have been working remotely and as we begin to focus more on the future, we intend to embrace a new refreshing way to utilise our office in Birmingham City Centre . As a consequence we are developing a flexible approach to the workplace , which ensures we keep some of the benefits of home working whilst enabling the Catapult to operate efficiently, this hybrid way of working may result in the majority of us working from home for a good chunk of the time, merging the best bits of both office and home working

Would you like to Apply?

The closing date for applications is Wednesday 28th July 2021 

Please note that at this time we are unable to provide UK visa sponsorship.

Energy Systems Catapult undertakes innovative and exciting work that will help shape the future of energy, with this in mind we encourage candidates to submit their applications as early as possible, as we do reserve the right to remove this advert or close it to further applications at any point during the recruitment process.

(Strictly No Agencies).

“We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of race, sex, disability, religion and belief, sexual orientation, or status regarding gender reassignment, marriage and civil partnership, pregnancy and maternity.”

Privacy Statement

Purpose of the Privacy Statement

The purpose of this Privacy Statement is to make you aware of how and why your personal data will be used during any recruitment process and how long it will usually be retained for.  This statement provides you with certain information that must be provided under the General Data Protection Regulation ((EU) 2016/679) (GDPR).

In the recruitment process we, Energy Systems Catapult Limited, are a “Data Controller”. This means that we are responsible for deciding how we hold and use personal data about you.

The Energy Systems Catapult Limited is located at Cannon House 7th Floor, 18 Priory Queensway, Birmingham, West Midlands, England, B4 6BS and can be contacted by email at: dataprotectionoffice@es.catapult.org.uk.

Data Protection Principles

We will comply with data protection law and principles, which means that your data will be:

Used lawfully, fairly and in a transparent way;
Collected only for valid purposes that we have clearly explained to you and not used in any way that is incompatible with those purposes;
Relevant to the purposes we have told you about and limited only to those purposes;
Accurate and kept up to date;
Kept only as long as necessary for the purposes we have told you about;
Kept securely.

The Kind of Personal Data we hold about you

In connection with your application for work with us, we will collect, store and use the following categories of personal information about you:

The information you have provided in our application form;
The information you have provided to us in your curriculum vitae and covering letter;
Any information you provide to us during an interview;
Any other information provided by you as part of the recruitment process.
We may ask you for information to allow us to monitor our equal opportunities and diversity performance in recruitment. Also, if you inform us that you have a disability we will keep this information on record to allow us to make reasonable adjustments as needed.

How we will use your Personal Data

We will use the personal data we collect about you to:

Assess your skills, qualifications and suitability for the role;
Carry out background and reference checks, where applicable;
Communicate with you about the recruitment process;
Keep records relating to our hiring processes;
Manage recruitment related activities, which includes setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes;
Comply with legal or regulatory requirements.
We will also use information about any disability you may have to consider whether we need to provide appropriate adjustments during the recruitment process.

Such processing is lawful as it is necessary for our legitimate purpose in seeking to attract, evaluate, and select applicants for employment.

Data Sharing: Greenhouse Software Inc

Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by us to help manage our recruitment and hiring process. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. This transfer will be subject to appropriate additional safeguards under the Privacy Shield so as to comply with EU law.

Data Retention

We will retain your personal data for a period of 12 months after we have communicated to you our decision about whether to appoint you to the role. We retain your personal data for that period so that we can show, in the event of a legal claim, that we have not discriminated against candidates on prohibited grounds and that we have conducted the recruitment exercise in a fair and transparent way. After this period, we will securely destroy your personal data in accordance with applicable laws and regulations.

Your Rights in Connection with Personal Data

Under the GDPR you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted or transferred.

When you apply for this role, and tick the confirmation box below, you have provided consent for us to process your personal data for the purpose of the recruitment exercise. You have the right to withdraw your consent for processing for that purpose at any time. Withdrawal of consent to process your data may mean that we cannot continue with your application to us.

If you wish to exercise the rights granted to you under GDPR please contact: dataprotectionoffice@es.catapult.org.uk.

Job Overview