Junior Salesforce Administrator

Pod Point

  • Full Time

To apply for this job please visit podpoint.teamtailor.com.

Salesforce | Up to £35k per annum | Remote (but a London office if you wish to use it)

At Pod Point we’re changing the way people drive. We fundamentally believe that travel shouldn’t damage the Earth so we’ve made it our mission to install a Pod Point (an Electric Vehicle charging point) everywhere you park. To make that vision a reality, we need the brightest, most tenacious and most inspiring talent in the world – we are growing faster than the market and we need to maintain that velocity – that’s where you come in!

The Role

We’re looking for an innovative, creative Salesforce Administrator to jump on board and help us achieve our ambitious growth goals. The position will report to the Head of Software and will be based remotely. However, we do have an Old Street office should you wish to use it once it is safe to do so.

What you’ll do

As a Junior Salesforce Administrator, your role will sit within the multidisciplinary Salesforce team, and would work with Product, QA, Data and Software colleagues to build and iterate our CRM. This includes:

  • Managing Users and Security Profiles, Roles and Permission Sets
  • Configuring Workflow Rules / Process Builder
  • Identifying, diagnosing and resolving technical problems (debug process builder and flow errors) with our Salesforce platform
  • Guiding and advising colleagues by making recommendations on best practices for using Salesforce functionality and approaches
  • Building custom functionality for Pod Point teams (containing custom objects, process flows, fields, validation rules, etc.)
  • Building reports and dashboards
  • Setting up (and maintaining) Salesforce Communities and lightning page layouts
  • Liaising with Salesforce customer support, raising tickets and following up as and when required
  • Keeping up to date with Salesforce developments, new functionality and releases
  • Supporting data migration and testing from legacy systems

What you’ll need

  • At least a year’s experience as a Salesforce Administrator
  • A strong understanding of the Salesforce platform with an ability to build custom objects, formula fields and workflows
  • Some understanding of Classic vs Lightning
  • Some understanding of Visual Flows
  • Some understanding of Data Loaders

Bonus points

  • Holder of “Certified Salesforce Administrator (ADM201)”
  • Experience with Field Service Lightning
  • Experience working with non-technical stakeholders
  • A dog you can bring into the office (once Coronavirus abates)
  • Passionate and knowledgeable about climate change, sustainability and/or the EV industry

And if you’re not sure whether you’re what we’re looking for – send us your CV anyway!  We love to hear from people who are passionate about what we do, and we always take the view that a good cultural fit (and mission alignment) is much more important than ticking all the “qualifications, skills and experience” boxes.

Our culture is electric

At Pod Point we like to think we are anything but conventional. We have worked hard to create a rapidly-growing, constantly innovating, flat-structured world, where each employee can see the vital contribution they are making to the company. We knew from the very beginning that a rigid, corporate environment was never going to work for us, and we have stayed true to our word – we’re anything but.

We work hard; we’re not clock-watchers but equally you may find yourself working into the evening very occasionally. In return we’ll pay you well, give you complete ownership to shape the role, give you ground-breaking projects to work on and surround you with fantastic, talented people. We also provide the following benefits:

  • Salary Sacrifice Electric Vehicle Scheme
  • Flexible working hours and a casual dress code
  • Remote first working approach
  • 25 days holiday (plus bank holidays)
  • Very generous maternity and paternity leave scheme
  • Pension scheme
  • Eyecare scheme
  • Bike to work scheme and discounted gym membership

The socially distant elephant in the room

Our first priority (at all times, but especially during the COVID-19 pandemic) is to make sure we’re not unnecessarily exposing Pod Pointers to potential health risks, so we’re conducting all interviews on Google Meet and are able to onboard new starters remotely too. We also realise it can seem daunting to start a new role remotely (and some people struggle with their mental health when working from home at the best of times) so we do intend to reopen the office as soon as it’s safe to do so, and once we do you will be welcome to use that for work if you prefer. Additionally we’re putting in place some extra initiatives to keep our culture humming (for both “work” and “play”) as we transition to being a remote first company.

Final things to note

Pod Point is an equal opportunities employer, although you must be legally able to work in the UK, and any data you provide us will be stored and disseminated in accordance with Pod Point’s Privacy Policy.

We like to deal directly with our candidates so no agencies please!

Job Overview