Office Administrator

Social Finance

  • Full Time

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About Social Finance

We are an ambitious not for profit group organisation aiming to achieve lasting social change that enables people to lead fulfilling lives. We collaborate with governments, funders, community organisations and the wider social sector to create breakthrough solutions to challenging social problems in the UK and internationally.

Founded in 2007, our team shares a passion for social impact and includes over 100 employees with a blend of experiences from the public, commercial and voluntary sectors. Our people bring a unique set of skills in digital, data, research, operations, policy, facilitation and financial analysis that is highly valued by our partners in social change. We are based in Vauxhall, London with sister organisations in the US, Israel, India and the Netherlands, as part of the Social Finance Global Network. We are regulated by the Financial Conduct Authority.

What we do

We develop models, products and services that are pragmatic and have the scope to drive systemic change to improve people’s lives. In the UK, we focus on issues such as homelessness, domestic abuse, mental health, learning difficulties, loneliness and vulnerable children on the edge of the care system. We also look to improve equity for marginalised communities in social services. Internationally, we design outcomes- based models for issues such as maternal and neonatal health, education and employment.

Our Values

Everyone at Social Finance believes that change is possible. Our unique blend of skills and backgrounds enables us to create breakthrough solutions to society’s toughest problems. To help us do it, we have three core values that guide everything we do:

Pioneering Spirits

Be ambitious for lasting change and don’t stop until social systems truly meet people’s needs. Change is hard but by juggling social insight, business flair and practical savvy we make it happen

Curious Minds

Unearth the evidence, ask awkward questions and don’t give up until we get the right answer. Through rigorous thinking and learning from others we generate ideas that make a big social impact.

Respectful Hearts

Be all ears, see all angles – we seek to understand, not to blame.
We embrace diverse backgrounds to build strong teams and create lasting partnerships for change.

If this sounds like you, then we’d love to hear more.
More information about us can be found on our website:

We are looking for an Office Administrator to join our team. The ideal candidate will have had previous experience of supporting teams and managing the administrative requirements of a busy office environment.

Specific tasks will include but not be limited to:

  • Ensuring the office remains a COVID secure environment
  • Liaison with the landlord on day-to-day office matters
  • Answering telephones and routing calls as required
  • Drafting office related communications
  • Implementing the new joiner and leaver process
  • Keeping all distribution lists up to date
  • Maintaining the business recovery plan
  • Collating expenses/credit card receipts and liaising with the finance team
  • Sourcing and booking travel and accommodation for Social Finance employees
  • Liaising with suppliers for relevant purchasing requests – e.g. Stationery
  • Working with the Chief Technology Officer/IT Analyst to support the IT infrastructure – e.g.

    managing asset list

  • Liaising with our outsourced IT support
  • General administrative tasks to ensure smooth operation of the office

    About You

    The ideal candidate will have many of the following attributes:

    • Excellent organisation and prioritisation skills
    • Excellent communication skills
    • Strong attention to detail
    • Strong IT skills including experience of Microsoft Word, Excel, PowerPoint and Outlook
    • A team player with a collaborative working approach
    • Flexible approach
    • Experience of working with third party suppliers
    • Basic health and safety knowledge
    • Awareness of and commitment to equal opportunities and diverse practices and policies, with the

      ability to promote diversity and treat colleagues and external parties fairly and with respect

    • A willingness to undertake training should it be required

      Our Commitment to You

      Social Finance offers a range of training and development support, using both in-house expertise and external partners to develop and deliver our training programmes. Your Line Manager will support you in your career planning and personal development. All new staff have a buddy in place to help them learn about life at Social Finance.

      The fixed salary for this position is £27,000 per annum. We offer a generous holiday allowance plus bank holidays and corporate leave between Christmas and New Year when the office is closed. We also offer a contributory stakeholder pension scheme, plus an uplift in salary to spend on other benefits, season ticket loans, bike to work schemes and Give as you Earn via salary sacrifice.

Encouraging community and wellbeing is important to us. We have a health and wellbeing plan to encourage better working practices for individuals. Social Finance is a disability confident committed employer as well as a founding signature of the UK social investment sector’s Diversity Forum manifesto.

Diversity and Inclusion

We need a diverse organisation to be effective. Our work requires us to bring together people with a broad range of skills and life experiences to ensure our impact across a range of social issues and systems. We are committed to having an inclusive culture and working environment in which everyone feels at home and is supported to achieve their potential. We know there is further to go and are implementing a Diversity and Inclusion strategy with a group of external experts to hold us to account.

We actively encourage applications from under-represented and minoritised groups, including those with lived experience of the social issues we are working to address. We are an equal opportunities employer.

We support a range of flexible working options and UK based welcome applications from outside of London/the South East. We can also accommodate secondments and part-time working.

How to Apply

Social Finance are using Applied, a new application platform developed by the Behavioural Insights Team, to record your application. Applied is focused on using behavioural and data science to improve hiring decisions and minimise unconscious bias in the recruitment process. You will be asked to respond to four situational based questions which will allow you to express your ability.

Your answer to each question will be viewed in isolation. Please therefore ensure there is enough detail in that single response, without any references to your other responses.

NB: Whilst we are asking for your CV, please note that we will not be viewing your CV during the initial sift process. The selection panel will not have access to your CV, so it is therefore essential that you respond to each question fully.

Should you require any reasonable adjustments to allow you to attend an interview, please highlight this when you are invited.

Closing date for applications: 25 May 2021 – 1pm

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