Office Services Co-Worker

Triodos Bank

  • Part Time

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About the role

Facilities / Office Services Co-Worker – Bristol


Our Office Service Co-Workers assist with the delivery of building and office support services for Triodos Bank’s UK offices. In a fast-paced environment, the role is part of a team that delivers a wide range of building and office support services. Responsibilities include:


Building and facilities management

  • To receive and action building faults/repairs and escalate to contractors when appropriate
  • Liaise with contractors and suppliers to arrange regular service visits and ensure work completed to agreed service levels and conducting periodic operational reviews
  • To support the planned preventative maintenance regime with external contractors
  • Support office moves including the removal and storage of furniture


Office services

  • Assist with the receiving and distribution of goods/deliveries and store items. Opening and sorting inbound post, collecting outbound post for external distribution. Managing despatch and return of items via couriers
  • Responsible for ordering and maintaining all office supplies, including proactive replenishment of departmental stationery points
  • Support security policies including issue and cancellation of access control cards and key management
  • Co-ordination of outsourced file archive process
  • Responsible for setting up meeting rooms and ensuring they are stocked with materials. Arrange the provision of lunches and refreshments for external events & meetings outside of the scope of the marketing events co-ordinator
  • Manage supplier relationships and contracts as delegated by the Office Services Manager


Health & Safety and Environmental support

  • Support the Office Services manager in completing statutory H&S testing and the provision of H&S services
  • Support the Office Services department in raising the awareness of sustainable working practices (e.g. recycling)
  • Deliver the group environmental management system in the UK and additional local reporting measures as needed


Departmental procedures

  • Maintaining documentation and management information in support of the role, for example: building services directory, departmental working instructions, asset registers and record keeping for scheduled & unscheduled service visits
  • Comply with all regulatory obligations and internal governance to help ensure ethical behaviour which delivers fair outcomes for TBUK customers
  • Support to other Office Services management and governance functions as requested (e.g. environmental management, vehicle leasing, buildings insurance policies)


Triodos Bank is proud of its culture, ethos, and ability to make a positive change in society. It is important that candidates evidence a strong commitment to Triodos Bank’s core values of ethical sustainability and transparency, as well as the personal qualities to live these values.


To be successful in this role, you will have experience of delivering building and/or office support services. Exceptional interpersonal skills, with a strong customer service focus. An ability to work confidently and effectively with 3rd party suppliers to ensure best possible service provision. Good organisational and administrative skills, with an adaptable and flexible approach.

What we offer

We believe people should be properly and appropriately paid for their work but that there should also be a fair distribution of the value the bank generates, which is why we do not have performance related pay or bonuses. Instead, you will receive a competitive salary of up to £22,500 (depending on experience) plus access to our extensive benefits package, where most of our benefits are non-contributory! Our benefits include:


  • Non-contributory pension scheme from your first day of 8% in year 1 and 10% from year 2 onwards
  • Life Assurance (worth 4 times basic pay)
  • Income Protection – 75% of basic pay after 13 weeks sick and following six months service
  • Private Medical Insurance
  • A Health Cash Plan
  • Vitality Leave – After each 7 years of service, you will be able to take a sabbatical of up 3 months
  • 25 days (FTE) plus bank holidays per annum with additional increase in holiday though length of service (up to 5 days FTE)
  • A buy and sell holiday scheme of up to 5 days (FTE) to maximum of 30 days
  • Season Ticket Loan available for commuting into the office
  • A wellbeing allowance of £100 a year
  • Voluntary benefits, including discounts and cycle to work scheme


Triodos embraces flexibility and diversity in the workplace and is proud to be a Living Wage Employer and a Disability Confident “Committed” employer. We recognise that we’re on a journey with regards to diversity and inclusion and would therefore welcome applications for candidates from underrepresented backgrounds.


Triodos Bank is proud to be using Rare’s Contextual Recruitment System (CRS) which allows us to consider applicants’ achievements in the context in which they were gained. We understand that not every candidate’s achievements look the same on paper – and we want to recruit the best people, from every background. Once you’ve submitted your application to us, please make sure to check your inbox, and or junk folder, for an email with a link to the CRS form.


Closing Date: 8/8/21



Date added

26 July 2021

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