Programme and Engagement Manager

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Hours: 35 hours per week (Flexible hours & part-time/job share considered)

Salary: £29,000-£33,926 + 7% pension contribution

Location: Currently remote (in future, remote/office hybrid (Moorgate, London)

Reports to: Head of Service Delivery & Employer Engagement

If you have the following, this job may be for you…

  • A passion for social mobility and equity; and experience of working with young people
  • Experience in designing and delivering programmes, particularly with an outreach, skills development, recruitment or D&I element
  • Experience working with a range of stakeholders (i.e. young people, corporates, education partners)


For 25 years The Brokerage has been supporting less advantaged young people to fulfil their potential through improved awareness and access to professional career opportunities. We are now at an exciting and dynamic point having launched a strategic redirection that has seen us work with corporate partners in a deeper, more intrinsic way. This complements our programmes for young people by ensuring that organisations create environments where our young talent will thrive. Thought leadership, supporting corporates with culture change and innovative new services now sit alongside our youth-focused mission. Having just implemented a new partnership model, we are fast-growing and have doubled in size over the past year.

We are now looking for two purpose-driven individuals with a passion for working with young people to join our team. The Programme Managers will help us deliver, develop and enhance our programmes that have already help thousands of young people into careers in the City and beyond.

You don’t have to have worked in the charity sector beforehand. What is important is that you have a good understanding of the needs of young people who want to access professional careers and/or the needs of corporates who want to access diverse talent. This can be from your lived, work or volunteering experience.

You will be joining a collaborative, diverse, mission-led team and organisation that is committed to ensuring that our young people from less advantaged backgrounds have positive outcomes in the world of work.

We are recruiting two Programme Managers to work collaboratively across three interconnected strands of work, alongside existing Programme Mangers. These three strands of work (Outreach, Academy and Young Leaders/Youth Led-Consultancy) together form one cohesive programme aimed at meeting the needs of both young people and corporate partners.

Role purpose and main responsibilities
As Programme Manager you will take the lead on delivering projects and outcomes across all three strands; whilst working in a highly collaborative and flexible way alongside other Programme Managers and the wider team.

We are looking for people who have experience in at least one of the strands below.

1.     Outreach: Through our outreach programme, we work with schools, colleges and universities to raise young people’s awareness of professional careers in the City and beyond through school assemblies and presentations, insights days and workshops.  Under this strand you will:

Input into our outreach strategy, to ensure the attraction of students from less advantaged backgrounds and ensure that we build long term relationships with schools, colleges and universities
Manage and facilitate our outreach workshops and registration sessions, online and face to face
Develop and manage a range of events, activities, and collateral to promote The Brokerage to young people and to create a community where candidates are engaged and want to continue their journey with us
Develop new ways to reach and engage young people, e.g. via social media channels

2.     Academy: Through our Academy, we help to develop young people so that they are equipped with the skills needed for the workplace via a high-quality curriculum of events for our young people, including masterclasses, bootcamps and mentoring that involve our alumni and corporate volunteers. Under this strand you will:

Manage and develop our Academy strand to ensure that participants develop the skills needed to access professional careers
Work with young people, corporate partners and the Alumni Manager to develop and enhance the Academy curriculum
Manage the promotion and delivery of face to face and online events
Prepare and deliver high-quality workshops, presentations and events. Developing and updating workshop materials to maintain relevance and quality

3.     Young Leaders/Youth-Led Consultancy: This role has two key elements. A) Our ambition is to become a youth-led organisation, using direct insight from young people and alumni to change organisational practices and support corporate partners to grow more inclusive cultures. B) Through our Young Leaders Programme, we will develop our young people into future leaders and changemakers.

Our ground-breaking Youth-Led Consultancy will offer expert advice and support to businesses to help them understand what young people from diverse backgrounds want and need to access and thrive in their companies. We will bring groups of young people into companies to provide corporates with feedback and advice on recruitment practices, talent propositions and Early Careers Programmes via focus groups and product testing. Our young people will also provide advice based on their lived experience, speak at corporate events and training sessions, and provide reverse mentoring of leaders and line managers.


This is a really exciting new area of work for us; both programmes are in their infancy, so you will get the chance to co-create what we develop. Under this strand you will:

  • Manage and develop the Young Leaders Programme, to ensure The Brokerage’s offering is youth-led. Include young people in the development and delivery of our programmes whilst providing professional development opportunities (i.e. A-Z podcast (a podcast hosted by Brokerage Ambassadors); consulting with and delivering workshops to our corporate partners
  • Work with the Partnership Manager to assess what culture change workshops and Youth Consultancy services are suitable for our corporate partners, and organise and deliver the sessions
  • Ensure that Youth Consultancy participants are engaged and provide input to our work, and are fully prepared to work with our corporate partners


All Brokerage Programme Managers will:

  • Work collaboratively with other Programme Managers across the Strands and deliver workshops and events to young people and corporates.
  • Work closely with the Senior Coordinator to manage relationships and communications with corporate partners and volunteers
  • Keep abreast of partners’ needs and develop a deep understanding of how The Brokerage can add value to their social mobility and D&I work
  • Help generate collateral to support our corporate partners in their internal engagement activities around our work e.g. case studies/personal stories
  • Play an active role in the planning and delivery of The Brokerage’s strategic objectives and participate in The Brokerage events and activities as required
  • Work with other Programme Managers and the Senior Marketing, Communications and Campaign Manager to develop guides and toolkits to support our programmes
  • Set, track and monitor targets and KPIs; providing information reports and updates for The Brokerage Senior Management Team, Board of Trustees and funders
  • Maintain up to date records on our CRM system (Salesforce)


Some travel to locations around London and occasional out of hours’ work required.

What we are looking for (Our wish list)!

We are not expecting you to tick every box below, but we are looking for someone who has a passion for working with young people and building relationships. If you are confident that you are the right candidate for this role but don’t quite meet 100% of the criteria, be bold, apply anyway!

Are you a Changemaker?

  • Knowledge of and interest in issues surrounding social mobility, education, as well as equity, diversity and inclusion/power and privilege in the workplace.
  • Relevant lived experience (i.e. the experience of the challenges faced by those from less-advantaged and/or Black, Asian or other ethnic minority backgrounds)
  • A creative, self-starter with a bias towards action, thrives on autonomy but also loves to work as part of a small team
  • Adaptable with a growth mindset, open to feedback, learning and development

The Essentials

  • Highly organised, with excellent attention to detail
  • Able to manage competing priorities, work to tight deadlines
  • An excellent communicator (written and verbal)
  • A dynamic person with strong presentation/ facilitation (online and in person)
  • Able to network and spot opportunities to build contacts
  • Able to interpret basic data and charts and be led by resulting insights
  • Good digital skills (incl. Microsoft Office suite, databases (we use Salesforce) and social media especially LinkedIn).
  • Knowledge and experience of relevant child protection and safeguarding issues
  • Experience of the corporate environment; HR policies and practices; and corporate D&I agendas and strategies (desirable)


  • 25 days’ paid annual leave plus Bank Holidays
  • 2 days’ paid volunteering leave
  • 7% employer contribution pension
  • Season ticket loan and a range of other staff benefits
  • A range of discretionary well-being and reward perks (additional days off, vouchers, coaching, mindfulness sessions etc)
  • A collaborative, diverse, mission-led team that works within a trust-based environment that provides freedom, flexibility and autonomy.


How to apply

Please send a copy of your CV and completed application form (click here to download a copy) to

Closing date: 5 July at 10am – please note interviews will be taking place on a rolling basis and vacancies may be filled prior to the closing date if we find the right candidate(s).

Please get in touch if you would like to find out more about this role; we are happy to answer any questions you may have!