Reliability Engineer

Pod Point

To apply for this job please visit podpoint.teamtailor.com.

Hardware | Up to £30k p.a. | Primarily remote but must have easy access to our London office for some on-site testing

At Pod Point we’re changing the way people drive.  We fundamentally believe that travel shouldn’t damage the Earth so we’ve made it our mission to install a Pod Point (an Electric Vehicle charging point) everywhere you park. To make that vision a reality, we need the brightest, most tenacious and most inspiring talent in the world – we are growing faster than the market and we need to maintain that velocity – that’s where you come in!

The Role

We’re looking for an innovative, creative and detail-oriented Reliability Engineer to jump on board and help us achieve our ambitious growth goals. You will be given the opportunity to take ownership of our reliability processes and help increase the quality of our products in the field. You will work closely with our product designers and our operations teams to characterise faults, organise root cause analysis and monitor product releases. The position will report into the Head of Hardware and will be based remotely, (however, you will occasionally need to go to our Old Street office for on-site testing.)

What you’ll do

  • Work with our lab technicians to characterise hardware and firmware faults
  • Work with our operation data to understand field specific faults
  • Organise testing new Electric Vehicles (EVs) for compatibility with our network
  • Organise RCA (root cause analysis) activities
  • Provide reliability KPIs for all the Pod Point products, for example calculating and tracking mean time between failure (MTBF)
  • Analyse data coming from our manufacturing facilities
  • Increase our product qualities
  • Implement test automation, where possible
  • Employ exploratory testing techniques to unearth unexpected behaviours
  • Deliver knowledge transfer material to other team members

What you’ll need

  • A good knowledge of electronic, electric and mechanical designs
  • Great troubleshooting skills
  • Great with data manipulation (e.g. you’re a big fan of playing with Excel in your spare time)
  • Great organisation skills

Bonus Points

  • You have experience with Salesforce
  • You have at least a basic knowledge of scripting or programming
  • You hold a UK driving license
  • You have a dog (which you’d be welcome to bring into the office, as and when you choose to go in)
  • You’re passionate and knowledgeable about climate change, sustainability and/or the EV industry

And if you’re not sure whether you’re what we’re looking for – send us your CV anyway!  We love to hear from people who are passionate about what we do, and we always take the view that a good cultural fit (and mission alignment) is much more important than ticking all the “qualifications, skills and experience” boxes.

Our culture is electric

At Pod Point we like to think we are anything but conventional. We have worked hard to create a rapidly-growing, constantly innovating, flat-structured world, where each employee can see the vital contribution they are making to the company. We knew from the very beginning that a rigid, corporate environment was never going to work for us, and we have stayed true to our word – we’re anything but.

We work hard; we’re not clock-watchers but equally you may find yourself working into the evening very occasionally. In return we’ll pay you well, give you complete ownership to shape the role, give you ground-breaking projects to work on and surround you with fantastic, talented people. We also provide the following benefits:

  • Salary Sacrifice Electric Vehicle Scheme
  • Flexible working hours and a casual dress code
  • Remote first working approach
  • 25 days holiday (plus bank holidays)
  • Very generous maternity and paternity leave scheme
  • Pension scheme
  • Eyecare scheme

The socially distant elephant in the room

Our first priority (at all times, but especially during the COVID-19 pandemic) is to make sure we’re not unnecessarily exposing Pod Pointers to potential health risks, so we’re conducting all interviews on Google Meet and are able to onboard new starters remotely too. We also realise it can seem daunting to start a new role remotely (and some people struggle with their mental health when working from home at the best of times) so we do intend to reopen the office as soon as it’s safe to do so, and once we do you will be welcome to use that for work if you prefer. Additionally we’re putting in place some extra initiatives to keep our culture humming (for both “work” and “play”) as we transition to being a remote first company.

Final things to note

Pod Point is an equal opportunities employer, although you must be legally able to work in the UK, and any data you provide us will be stored and disseminated in accordance with Pod Point’s Privacy Policy.

We like to deal directly with our candidates so no agencies please!

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