Sales Advisor


  • Full Time

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Salary Details:
£17,000 to £25,000 DOE
13 Oct 2021
About The Role

With an established, yet rapidly expanding customer base, we have a great product to sell to those who know we do the right thing as well as helping others who are ready to make their energy and sustainability impact. We are innovative, fast paced, and just plain different, with a strong commitment to our customers and their needs and priding ourselves on the ability to be highly flexible, agile and adapt to each customer’s needs. All of this and we base ourselves in the county of Gloucestershire where our people can balance their work and life.

Founded by a recognised thought-leader in the sustainability space with a unique portfolio of products and businesses, this role is about helping us grow our customer base whilst saving the planet.

What will you do?

  • Primarily this role is about offering an exceptional customer experience to new and existing Ecotricity energy customers, in doing so you’ll deliver your individual targets and play a vital part in our overall growth strategy
  • You’ll manage Inbound enquiries from new customers and Outbound activity targeted at existing and previous customers
  • Develop a deep understanding of our business and how what we do benefits our customers
  • Confidently build an understanding of individual customers’ needs and provide solutions based on the products, services and benefits we offer
  • Ensure quality and compliance is engrained in everything you do
About You

You are a successful sales or customer service professional looking to develop into a role where you can use your experience to benefit both new and existing Ecotricity customers and ultimately drive the growth of the business.

You act with integrity, realising it’s not just about the sell, it’s the way you sell, making sure people buy what they want and need.

The detail about you…

  • You’ll have experience working in Sales or Customer Service with particular experience in building rapport both on calls and via email
  • You’ll have the confidence and resilience to handle objections
  • You’ll be eager to build a thorough understanding of the Ecotricity business and our specific products
  • A commitment and passion for sustainability and saving the planet
  • Excellent IT, numeracy, written & verbal communication and problem solving skills are a given.
About Us

Ecotricity is Britain’s greenest energy company. When we started back in 1995, we were the first company in the world to supply a new kind of electricity – the green kind.

Our mission was and remains to change the way energy is made and used in Britain – by replacing fossil fuels with clean, renewable energy.

We don’t just supply green energy, we use the money from our customers’ bills to make it ourselves too – we build windmills and sun parks in Britain. We call this ‘bills into mills’. In 2021, we’re starting work on building two new solar parks, and in 2022 we’re bringing geothermal energy to our customers’ fuel mix, a first in the UK. We’re also developing green gas mills which will generate 100% green gas from a source that will never run out – grass.

We don’t just focus on energy though – we built the Electric Highway, Britain’s leading network of electric vehicle charge points, we helped Forest Green Rovers become the greenest football club in the world, and, in partnership with RSPB, we launched Britain’s greenest mobile phone service, Ecotalk + RSPB.

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