Senior Product Manager

Energy Systems Catapult

  • Full Time

To apply for this job please visit es.catapult.org.uk.

Salary: Up to 62,500 + Benefits

Status: Permanent /Full-time strongly preferable (however can potentially be flexible)

The Energy Systems Catapult

Energy Systems Catapult was set up to accelerate the transformation of the UK’s energy system and ensure UK businesses and consumers capture the opportunities of clean growth. The Catapult is an independent, not-for-profit centre of excellence that bridges the gap between industry, government, academia and research. We take a whole-systems view of the energy sector, helping us to identify and address innovation priorities and market barriers, in order to decarbonise the energy system at the lowest cost.

During lockdown, we have been working remotely and as we begin to focus more on the future, we intend to embrace a new refreshing way to utilise our office in Birmingham City Centre . As a consequence we are developing a flexible approach to the workplace , which ensures we keep some of the benefits of home working whilst enabling the Catapult to operate efficiently, this hybrid way of working may result in the majority of us working from home for a good chunk of the time, merging the best bits of both office and home working.

Context

The Energy Revolution Integration Service (ERIS) was established to support the Industrial Strategy Challenge Fund – Prospering from the Energy Revolution (PFER) programme in achieving its ambitions for developing & delivering Smart Local Energy Systems (SLES).  SLES are seen as playing a key role in helping local areas achieve climate, economic and social outcomes and benefits. In its work to date, ERIS has focussed on interacting with the projects that comprise the PFER programme.  In addition to retaining project relationships, ERIS will also deliver tools, capabilities and insights that will enable Local Authorities and their partners to define, design and deliver SLES. This will build momentum for SLES beyond the life of the PFER programme.

The ERIS programme comprises several key workstreams one of which is the SLES Marketplace, a digital channel that provides Local Authorities and their partners with tools and resources that will support and guide them as they define, design and implement SLES. The Marketplace comprises a sales platform, applications, tools, data and integrations.

The Senior Product Manager is responsible for the development of the SLES Marketplace product, its  component tools, resources and products which can be either internally developed or provided by partners. The individual is also responsible for development for the associated proposition to the market.

The Senior Product Manager is responsible for product success as measured in terms of technical, commercial and impact outcomes.

In executing the role, the Senior Product Manager is responsible for product planning, delivery and working with other stakeholders to develop, launch and maintain the Marketplace & its component products throughout the product lifecycle.

They will develop a vision and roadmap for the product based on input from users, customers, funders, internal stakeholders, market research and their own industry insight.

They will work closely with internal and external teams to deliver a product that aligns with this vision, meet market needs and are delivered to a consistently high-quality standard. They will also assure alignment with the objectives and aspirations of the Catapult broadly.

They will develop a business case for the product based on input from marketing, business development, market analysts and their own experience and manage its delivery.

They will identify the key benefits and value of the product. This will be used to create and maintain marketing plans and collateral (including web updates, product training materials and sales training).

The Senior Product Manager will work closely with the Head of Products who provides leadership on the Catapult’s product roadmap, priorities, approach to Product Management and the methods followed.

The duties and responsibilities described herein are indicative and may vary over time. The Senior Product Manager will be expected to undertake other duties and responsibilities relevant to the nature, level and extent of the role.

Key Work Activities

  • Understanding customer needs (including those of Local Authorities and their partners) to define the problems they need to overcome and the opportunities they can pursue
  • Understanding sector needs – the energy sector, net zero transition, local energy systems – and how these might be addressed through digitally enabled tools and processes
  • Managing the full product lifecycle – from concept to retirement
  • Undertaking market research and analysis into specific challenges, issues and opportunities to determine the potential and value for building capability that the product could make available. Understanding the competition and being able to articulate how our products are differentiated in this context
  • Being the voice of the customer and the product champion internally and externally.
  • Being the product expert (not necessarily the technical delivery expert) – on the product, the market, relevant technology and the competition
  • Anticipating and responding to trends, opportunities and threats on the horizon and scan technology and disruptive innovations that could be applied.
  • Defining the product strategy and roadmap and aligning with emerging digitalisation trends and opportunities
  • Leading the cross functional delivery team to ensure delivery of agreed objectives on time and budget
  • Writing the business case for investments and gain internal approval; building associated budgets and playing a lead role in securing funding to ensure longevity and growth of the product (anticipated to be measured in £million)
  • Managing the full marketing mix, working with internal and external teams to deliver
  • Working with internal stakeholders and third parties to assess and establish partnerships
  • Defining and monitoring KPI’s to measure performance quantitatively and qualitatively – reporting and improving product performance
  • Developing and delivering training, promoting the product to stakeholders through sales training sessions, webinars, newsletters and other mechanisms
  • Engaging extensively with internal and external stakeholders to inform the ERIS work and to communicate the ERIS offer and the SLES aspiration
  • Liaising with strategic partners (including Innovate UK, BEIS, Local Authorities and others including many operating at a senior level) to support the ERIS offering and achievement of results (outcomes and impact)
  • Providing a “voice” for the Catapult’s SLES vision in the sector
  • Equipping themselves with deep understanding of ESC’s work
  • Ensuring that new products or offerings developed through ERIS are incorporated into the wider Catapult business planning process to ensure maximum leverage of the products created.
  • Adhering to ERIS and Catapult governance frameworks, policies and procedures

What credentials are we ideally looking for?

  • Degree level qualification in business/engineering/science or a demonstrable combination of education, training and experience appropriate for the position.
  • Extensive Product Management experience of complex digital products across full innovation and product lifecycle. Exposed to the challenges of a start-up business or the development of new initiatives in a larger company. Experience set that combines both technical and commercial elements
  • Knowledge and experience from the energy sector, possibly gained in an adjacent sector such as ICT.
  • Experience of or exposure to Local Authorities and their work and structure. Ideally experience of providing solutions to Local Authorities or their partners.
  • Follows good process and discipline in performing complex tasks.
  • Highly structured, numerical & logical – able to develop and implement delivery plans, and budgets
  • A can-do attitude, able to work with limited supervision under pressure and to tight deadlines.
  • Able to work with complexity and face paced change, in a technical environment
  • Innovative and creative thinking and the ability to articulate this thinking
  • Able to understand diverse and disruptive technologies and business transformation
  • Able to identify, screen and pursue business opportunities
  • Capable of evaluating critically gaps between technology, innovation and commercial success, as well as looking at the type of capabilities required to close such a gap
  • Able to effect change within services, processes or business models
  • Capable of leading in uncertainty: advances problems towards resolution despite ambiguity. Takes calculated risks to move forward. Makes confident and timely decisions despite incomplete information or adverse factors.
  • Thinks strategically: Understands the internal/external environment impacting future business direction. Clarifies critical priorities to create business value. Assesses potential risks.
  • Strong data gathering and analysis skills through consultation, questionnaires and workshops
  • Experience of developing projects with multiple participants including work package definition and commercial terms
  • Excellent stakeholder management skills and confidence working with individuals at all levels
  • Confident presenting to wide range of audiences (conferences, working groups)
  • Excellent influencing and negotiating skills
  • Excellent networking and interpersonal, written and oral communication skills
  • Able to look forward and anticipate problems and solve them
  • Tenacity, persistence and determination to succeed in overcoming obstacles.
  • Genuine, demonstrated interest in innovation
  • Willing and able to travel around the UK and overseas as required though the role is based in Birmingham.

Would you like to Apply?

The closing date for applications is Sunday 8th August 2021 

Please note that at this time we are unable to provide UK visa sponsorship.

Energy Systems Catapult undertakes innovative and exciting work that will help shape the future of energy, with this in mind we encourage candidates to submit their applications as early as possible, as we do reserve the right to remove this advert or close it to further applications at any point during the recruitment process.

(Strictly No Agencies).

“We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of race, sex, disability, religion and belief, sexual orientation, or status regarding gender reassignment, marriage and civil partnership, pregnancy and maternity.”

Privacy Statement

Purpose of the Privacy Statement

The purpose of this Privacy Statement is to make you aware of how and why your personal data will be used during any recruitment process and how long it will usually be retained for.  This statement provides you with certain information that must be provided under the General Data Protection Regulation ((EU) 2016/679) (GDPR).

In the recruitment process we, Energy Systems Catapult Limited, are a “Data Controller”. This means that we are responsible for deciding how we hold and use personal data about you.

The Energy Systems Catapult Limited is located at Cannon House 7th Floor, 18 Priory Queensway, Birmingham, West Midlands, England, B4 6BS and can be contacted by email at: dataprotectionoffice@es.catapult.org.uk.

Data Protection Principles

We will comply with data protection law and principles, which means that your data will be:

Used lawfully, fairly and in a transparent way;
Collected only for valid purposes that we have clearly explained to you and not used in any way that is incompatible with those purposes;
Relevant to the purposes we have told you about and limited only to those purposes;
Accurate and kept up to date;
Kept only as long as necessary for the purposes we have told you about;
Kept securely.

The Kind of Personal Data we hold about you

In connection with your application for work with us, we will collect, store and use the following categories of personal information about you:

The information you have provided in our application form;
The information you have provided to us in your curriculum vitae and covering letter;
Any information you provide to us during an interview;
Any other information provided by you as part of the recruitment process.
We may ask you for information to allow us to monitor our equal opportunities and diversity performance in recruitment. Also, if you inform us that you have a disability we will keep this information on record to allow us to make reasonable adjustments as needed.

How we will use your Personal Data

We will use the personal data we collect about you to:

Assess your skills, qualifications and suitability for the role;
Carry out background and reference checks, where applicable;
Communicate with you about the recruitment process;
Keep records relating to our hiring processes;
Manage recruitment related activities, which includes setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes;
Comply with legal or regulatory requirements.
We will also use information about any disability you may have to consider whether we need to provide appropriate adjustments during the recruitment process.

Such processing is lawful as it is necessary for our legitimate purpose in seeking to attract, evaluate, and select applicants for employment.

Data Sharing: Greenhouse Software Inc

Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by us to help manage our recruitment and hiring process. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. This transfer will be subject to appropriate additional safeguards under the Privacy Shield so as to comply with EU law.

Data Retention

We will retain your personal data for a period of 12 months after we have communicated to you our decision about whether to appoint you to the role. We retain your personal data for that period so that we can show, in the event of a legal claim, that we have not discriminated against candidates on prohibited grounds and that we have conducted the recruitment exercise in a fair and transparent way. After this period, we will securely destroy your personal data in accordance with applicable laws and regulations.

Your Rights in Connection with Personal Data

Under the GDPR you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted or transferred.

When you apply for this role, and tick the confirmation box below, you have provided consent for us to process your personal data for the purpose of the recruitment exercise. You have the right to withdraw your consent for processing for that purpose at any time. Withdrawal of consent to process your data may mean that we cannot continue with your application to us.

If you wish to exercise the rights granted to you under GDPR please contact: dataprotectionoffice@es.catapult.org.uk.

Job Overview